September 22, 2026: The Abuse API v2 now returns more granular ticket closeReason values

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September 22, 2026API
Abuse
Changed

The Abuse API v2 now returns more granular closeReason values, so you can better understand the outcome of a closed ticket. The closeReason field on GET /v2/abuse/tickets/{ticketId} now resolves to one of actioned, false_positive, not_actionable, forwarded_complaint, reclassified, not_registered_hosted_here, closed_expired, or invalid_report.

The field remains optional and is only present once a ticket is closed. Existing integrations that read closeReason continue to work and require no changes, though you may wish to map the additional values.

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